Achievement of strategic objectives by TVEL Fuel Company is impossible without social accord in the territories of presence or compliance with social and environmental acceptability requirements. Social strain in regions and in territories of presence may cause reputation damage to TVEL JSC which has the image of a reliable supplier of nuclear fuel and uranium enrichment services, and therefore may cause re-orientation by foreign partners towards the Company’s competitors (see also Risk Management Section).

The Company developed strategic initiatives and target projects on social and economic development of the regions / territories of presence and ensuring their social stability. The "TVEL JSC Program for Regional Work and Social Projects" is being implemented, systematizing the experience in this area and including three groups of projects:

• formation and preservation of social accord environment in the territories of presence of TVEL Fuel Company;
• cooperation with local and regional public authorities with respect to the concept of the territories’ development, the growth of regional taxes and maintenance of social and economic stability;
• enhancement of social programs efficiency and social partnership development.

Complaints and Appeals Handling

To establish direct communication "Employee-President of TVEL JSC", the so called "post boxes" were installed in all subsidiaries of the Company, thus any employee may address the top management of TVEL Fuel Company confidentially. Besides, one can address directly the President of TVEL JSC on Company's official website or intercorporate intranet portal.

Agreements on cooperation with the regions

In 2012 TVEL JSC initiated the drawing up and signing of Agreements on Cooperation between ROSATOM and public authorities of the territorial entities of the Russian Federation.

Presently there are agreements between ROSATOM and Sverdlovsk region, Irkutsk region, Tomsk region, Krasnoyarsk territory and the Udmurt Republic.

Annually under the concluded agreements, local government bodies, regional government agencies and TVEL Fuel Company develop and implement joint program of social and economic development of cities of presence of the Company's enterprises

These agreements determine the following key aspects:

• co-financing of programs for social and economic development of nuclear cities;
• the terms of co-funding of Entrepreneurial Development and Supporting Fund;
• the terms of joint participation in establishment of Physical and Mathematical Lyceums.

Funds are allocated under the initiative budgeting principle: residents hold meetings, take decisions on further improvements, and inform public authorities of their initiatives.

Public dialogue forums

In recent years public organizations play an increasingly important role in country's and urban community's social life. Social partnership policy makes it possible to address the most complicated issues by negotiations, dialogue, search of a balance of interests of different population groups. The idea of social partnership is to reach the compromise. That's why in 2017 TVEL Fuel Company carried on the tradition of public municipal dialogue forums.

The purpose of those events was to reduce social strain, to create the platform for consolidation of sound social force, to strengthen relations between different participants of social processes, and to reach a new level in the work of non-commercial organizations.

A III Civil dialogue forum "The way to a successful future through civil agreement" was held in CATU Novouralsk organised by TVEL JSC and UEIP JSC. The Duma deputies and members of the Public Chamber of Novouralsk urban district, honorary citizens of the city, representatives of the Public Council of Rosatom SC, the Veterans Council of Novouralsk, trade-union and public organizations of the NUD, TVEL JSC and UEIP JSC, the expert and journalistic communities took an active part in the dialogue forum.

The dialogue forum had five thematic discussion centers:

• Implementation of ROSATOM and the Fuel Division projects;
• Lean City - Lean Polyclinic;
• Business platform;
• Grant making;
• Clean City - Safe World.

In the course of the dialogue, a package of socially significant civil initiatives aimed at further development of Novouralsk industrial site and CATU Novouralsk has been developed. Participants discussed consolidation of relations between government, business and the general public, formation of an adequate understanding of the most important and significant for population issues of the city's social and economic life.

In particular, it was proposed to organize a project office for municipal investment projects registration and support on the basis of Entrepreneurial Supporting Fund in CATU Novouralsk, and to delegate to the Fund the powers to promote within the framework of intermunicipal cooperation Novouralsk businesses as well as the whole territory with its competitive advantages and favorable business conditions, in the region and beyond.

There was another proposal to develop with a financial backing a municipal environmental program in 2018, to create a Novouralsk municipal center for environmental information - an interface for environmental education of the population.

The dialogue forum formalized all ideas in a memorandum, it became the next stage in urban environment consolidation in solving problems of social and economic development of Novouralsk. The delegates if the Third Civil dialogue forum decided to create a dialogue forum community on social media as an official communication platform of municipal community.

The dialogue forum in Glazov discussed the municipal infrastructure and urban improvement, as well as social assistance, including the implementation of joint social initiatives of TVEL JSC and local self-government bodies. The agenda of the forum in Zelenogorsk was business-oriented, business-climate issues were discussed, including the establishment of TASED and social assistance. The main topic of dialogue forums in Seversk and Novouralsk was environmental safety.

TASED creation

Federal Law No.473-FZ d/d December 29, 2014 "About the territories of advanced social and economic development in the Russian Federation" provides for possibility of establishment, starting from June 1, 2016, of the territories of advanced social and economic development in the territories of closed administrative territorial units in order to create additional conditions for support of citizens residing and working in CATU, attraction of investments and creation of additional jobs.

Establishment of TASED in CATU is aimed at creation of new jobs, increase of investment attractiveness of CATU and level of development as compared to the average level of social and economic development of the entities of the Russian Federation.

The declared projects assume creation of more than 5.5 thousand jobs, the investments will amount to more than RUB 40 billion. The third part of the declared projects are the projects of ROSATOM and TVEL Fuel Company.